Frequently Asked Questions

Keeping you informed

We hope these questions and answers will help you feel informed and confident ahead of getting in touch with us.

To talk to us about any of our services, or if you have any further questions, please click the link at the bottom of the page.

Thank you! 

Therapy can help with a wide range of concerns including:

  • Abuse
  • Addiction
  • Anger
  • Anxiety and stress
  • Bereavement and loss
  • Carer responsibilities
  • Depression
  • Divorce
  • Eating disorders
  • Health issues
  • Major life changes
  • OCD (obsessive compulsive disorder)
  • PTSD (post-traumatic stress disorder)
  • Phobias and fears
  • Redundancy and work issues
  • Relationship difficulties
  • Sexuality
  • Trauma
  • Violence
  • Workplace issues

We offer a range of therapies including:

  • Cognitive and Behavioural Therapies
  • Psychoanalytical and Pschodynamic Therapies
  • Relationship Counselling
  • EMDR
  • Play Therapy
  • Mindfulness

When you feel you would like to begin therapy, contact us by telephone or email using the links at the top and bottom of this page, and we will listen, understand and help you.  

A single therapy session is 45 minutes.  For EMDR, the sessions are usually double sessions lasting 90 minutes.

The standard format of weekly sessions helps you make gradual and steady progress that means you see real results.

In some cases, your therapist may agree to more than one session per week, if you both deem it beneficial and they have the availability.

Our therapists offer an initial assessment to give you both the opportunity to see whether psychological therapy might be helpful for you at this time.

This is also an opportunity for you to see whether your therapist is the right ‘fit’ for you.

They will normally begin by introducing themselves and explaining how the session will work, for example, how much time you have together and what sort of things you might aim to achieve.

In a first session, the aim is usually to get to know each other, to start to understand what has been causing you difficulties, and to reach a joint understanding of how to move forwards – be this either longer term therapy, a different type of service, or even no therapy at all.

Most therapists will want to use the first session to get to know you and your difficulties better.  They might ask something like “what has brought you here today?”, which is an opportunity to discuss the problems that have been causing you difficulties.  They will want to understand what you are seeking support for, and what your aims for therapy are.

Bear in mind that you are under no obligation to talk about anything that you don’t feel comfortable sharing, and most people find that it takes time to build up a trusting relationship with their therapist in which they feel able to share information of a personal or distressing nature.  However, psychological therapies are by their nature talking therapies, so if you do not feel ready to talk about your difficulties at all then you may want to consider whether psychological therapies are the right source of support for you at the current time.

In short, each client is unique, with different needs for the amount of time they will see a therapist.

This is your therapy, and it is for you to decide, preferably in discussion with your therapist, how long you should see each other.

Ethically, your therapist shouldn’t want you to stay in therapy forever.  the overall goal is for you to feel better.

In order to reserve a certain time slot just for you each week there will be a cancellation policy that applies.  Your therapist will share this cancellation policy with you prior to your first appointment.  Any and all missed sessions outside of the agreed to terms will be charged at the full fee, including holidays, work commitments, illness and other emergencies. 

Anything you choose to share with your therapist is considered private and confidential; however, there are situations in which your therapist may be legally obliged to break this bond of confidentiality.

Generally, this is when you share something that leads your therapist to believe you might be at risk of harming yourself or others around you.  In these instances they will explain to you why they are breaking confidentiality with you before doing so, if this is at all possible.

You should also note that our therapists work within a team, and it is possible that information you share may be discussed within that team or with a senior colleague.  This information sharing process is part of the checks and balances that exist in the profession to ensure that your therapist is offering you the best service possible, and rest assured that everyone is bound by the same code of confidentiality.

You can find further details of how we safeguard your information in our GDPR/Privacy Policy, which you can access from the drop down menu on the Information section at the top of this page.

We understand that you may have questions we have not covered here.  We are adding to these all of the time.

If you do have any further questions, please contact us via the links at the top and bottom of this page.  If you feel you have question that may help others, again please contact us and we will include it here.

Click on the link below
to find out just how easy it is
to talk to us

© CTCPS 2020 All rights reserved Design by Funkhauser

Contact us

  • Please note that information we receive when you send this form will only be used to contact you regarding your request.